Green Practices Guideline for Services Sector

ABBREVIATION ACE Air Change Effectiveness ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers BEI Building Energy Intensity BEIT Building Energy Intensity Tool BOD Biochemical Oxygen Demand CFC Chlorofluorocarbons CO 2 eq Carbon Dioxide Equivalent COP Conference of the Parties EB Existing Building EC European Commission EPA United States Environmental Protection Agency EQA Environmental Quality Act ETS Environmental Tobacco Smoke F&B Food and Beverage GBI Green Building Index GDP Gross Domestic Product Gg Gigagrams GGP Government Green Procurement GHG Greenhouse Gas GSTC Global Sustainable Tourism Council GT Green Technology GTFS Green Technology Financing Scheme GTMP Green Technology Master Plan 2017-2030 HCFC Hydrochlorofluorocarbons HVAC Heating, ventilation, and air-conditioning ABBREVIATION ISO International Standard Organisation IWK Indah Water Konsortium NRECC Ministry of Natural Resources, Environment, and Climate Change MGTC Malaysian Green Technology and Climate Change Corporation MIDA Malaysia Investment Development Authority MOTAC Ministry of Tourism, Arts, and Culture NCCP National Climate Change Policy NGO Non-Governmental Organisation NGTP National Green Technology Policy NLA Net Lettable Area NPP II Second National Physical Plan 2010-2020 NREB Non-Residential Existing Building NRNC Non-Residential New Construction OTTV Overall Thermal Transfer Value pHJKR Penarafan Hijau Jabatan Kerja Raya PWD Public Works Department of Malaysia R&D Research and Development REHDA Real Estate and Housing Developers’ Association Malaysia RMK-12 Twelfth Malaysia Plan 2021-2025 RTTV Roof Thermal Transfer Value UN SDG United Nation’s Sustainable Development Goals VOC Volatile Organic Compounds WHO World Health Organisation SIRIM SIRIM Berhad UNFCCC United Nations Framework Convention on Climate Change TERMINOLOGIES Consumers Individuals or organisations that purchase and exchange a product or services or value to satisfy their needs. Green Practices Environmentally friendly practices in retail consumer usage and how they are perceived in a practical way. Green Services Those services which are environment friendly. Green The design, commercialisation, and use of processes and products that are feasible and economical while reducing the generation of pollution at the source; and minimising the risk to human health and the environment. Services An industry made up of companies that primarily earn revenue through providing intangible products and services. Services industry companies are involved in retail, transport, distribution, food services, as well as other services-dominated businesses. Also called services sector, tertiary sector of industry. 3 GREEN PRACTICES GUIDELINE FOR SERVICES SECTOR