Green Practices Guideline for Services Sector

Recognition/Award/Certification: Refers to the state or quality innovation product/process/service that are recognised or acknowledged by certified bodies. Proof of Return on Value: Economic Value: Financial accounting report indicating outlining investment, revenue and net profit based on commercialisation/ marketing attribution success of innovative green products/ services. Social Value: Project completion report with evidence of applied/ implemented/reviewed innovation practices which leads to pre- set goals that are measurable improvements on existing practices of identified community. Other related Value: Improvement on productivity/practice/ System and resource and material-efficiency leading to improved air and water quality/fewer waste/more renewable energy sources and other sustainable conditions. 3.2 DATA COLLECTION METHOD The data to be collected should prove the existence of a Research and Development (R&D) unit/dept/personnel with proof of project document and R&D result that includes any one of the suggested types of evidence. Proof of in-House R&D Process (any of the following): Existence of R&D unit/dept/personnel/appointment 1. A unit or section or department that has a role on promoting innovation (e.g: R&D department, testing department, incubation unit); or 2. Appointment letter or minute meeting indicating specific Person in Charge for a R&D project related to green practices. 3. Position or job title in charge in R&D, testing or innovation (e.g: Project manager, Research Supervisor); or 4. A project or an activity promoting innovation in management procedure within the reporting period. (e.g: new product development, Innovation Competition, Design improvement, product or service refinement); or 5. In the event of unit or section specifically promoting innovation is not present, a specific team that work on innovation project can be considered as evidence of innovation management system in place. Product/Design/System/Solution Blueprint 1. Evidence illustrates the outcome from R&D, Commercialisation, or Innovation (eg: Technical Drawing, System Drawing or chart, Layout, Product Blueprint, Prototype, Model Making, Mock-ups, Proof of Concept Development). 2. A proof of service system (e.g.: System Flowchart, Apps, Software Development). Project Charter: Project Plan and Proposal or Project Roadmap outlining the overview of project, scope, schedule, estimated budget. Proof of Research & Development Investment (any of the following): Grant Proposal: 1. Proof of submitted grant proposal outlining context, objectives, andmethods leading to researchanddevelopment project for innovation activities/product/services/processes; or 2. Grant proposal draft that will be submitted within the year of reporting period. (With proof of call for submission poster/ email//letter). 111 GREEN PRACTICES GUIDELINE FOR SERVICES SECTOR

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