Green Practices Guideline for Services Sector

2. DEFINITIONS AND CONCEPTS 2.1. DEFINITION Knowledge transfer: Method of sharing information, abilities, ideas, discoveries, and skills across different areas/community that encourages innovationandboost efficiency in theorganisation system. The activity involves research, academic engagement for technology transfer or commercialisation through the relationship between collaborative partners, with outcomes of successful knowledge or technology transfer and commercialisation. Strategic collaboration: Strategic actions or programs in innovation practice to achieve specific goals and objectives of mutual benefit to the parties involved, creating values for intended audience/clients/consumers/stakeholders. 2.2. UNIT OF MEASURE Not applicable 3 DATA SOURCE AND DATA COLLECTION METHOD 3.1 DATA SOURCES Contract agreements: Documents indicating mutual obligations between two or more parties such as Letter of Intent (LOI)/Non- Disclosure Agreement (NDA)/Memorandum of Understanding (MOU)/Memorandum of Agreement (MOA). Intellectual Property (IP): Documents related to intellectual protection such as copyrights, trademarks, trade secret, industrial design, utility innovation or patent. Proof of Return on Value: Economic Value: Financial accounting report indicating outlining investment, revenue and net profit based on commercialisation/ marketing attribution success of innovative green products/ services. Social Value: Project completion report with evidence of applied/ implemented/reviewed innovation practices which leads to pre- set goals that are measurable improvements on existing practices of identified community. Other related Value: Project report or document information improvement on productivity/practice/system and resource and material-efficiency leading to improved air and water quality/fewer waste/more renewable energy sources and other sustainable conditions. 3.2 DATA COLLECTION METHOD Contract agreements Evidence indicating a formal contract or agreement within collaborative parties: 1. Letter of Intent (LOI)/Non-Disclosure Agreement (NDA)/ Memorandum of Understanding (MOU)/Memorandum of Agreement (MOA). Intellectual Property (IP) 1. Provisional IP application document; or 2. E-filing document; or 3. Published detailed of invention; or 4. IP Award certificate/letter; or 5. IP filing number. Organisation may present proof of Economic ROI and/or Social Value ROI Proof of Return on Investment (ROI) or Return on Value (ROV): Proof of Economic ROI 1. Financial accounting report of commercialised product/ service solution resulting from innovation project (e.g., commercial activities, transactions, order, invoice). 107 GREEN PRACTICES GUIDELINE FOR SERVICES SECTOR